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General Enquiries & Complaints

As part of ASA Building Consultant’s customer service policy, we encourage any general enquiries and complaints you may have. All fields must be completed for a submission to be accepted and considered.

Fields marked * are required.

Applicant details

A driver licence or passport helps us verify who is making the submission. PDF, JPG, PNG, HEIC, DOC or DOCX. Up to 4 MB each and 5 MB in total.

Type of submission
I would like to make

I prefer to be contacted via

Have you contacted ASA Building Consultants about this submission before?

Have you contacted ASA before about any other matters unrelated to this property?

Has the local relevant council been contacted prior?

Details of submission

Conditions

  • Further information may be required including but not limited to documents, evidence or details.
  • Submissions will be responded to within 15 business days.
  • Incomplete submissions will not be accepted.
  • The matter may be referred to the Building and Plumbing Commission (BPC) if false or misleading information is provided.
  • Once the submission is accepted and the applicant is contacted, the results or outcome may not be as expected and up to the applicants’ satisfaction.
  • Applicant is prepared to appear before a court or tribunal if required.

Declaration

  • I declare the above information is true and correct.
  • I declare the photo identification provided is a true representation of myself.
  • I declare that I have read and understand the conditions of this submission.
  • I declare all fields have been completed for a submission to be accepted and considered.
  • I authorise ASA Building Consultants to reserve the right to use the above-mentioned information in assisting with the submission.